211 referral Hotline and emergency shelter


  1. Looking for affordable housing, quality day care or utility assistance?
  2.  Are you dealing with a personal crisis, struggling with thoughts of suicide or seeking help with an aging parent?
  3.  Simply dial, 2-1-1, United Way’s free information and referral helpline which links people in need with assistance from more than 2,000 local health and human service programs. Staffed by caring, highly trained, multilingual (over 200 languages) operators, 2-1-1 is your connection to finding help with: 


  • Utilities, Housing and Food
  • Youth and Child Care Issues
  • Physical and Mental Health Services
  • Elder Services
  • Employment Services
  • And much, much more

How Can I Reach 2-1-1 for Services?

  • Dial 2-1-1 from any phone
  • Text your zip code to TXT-211(898-211) using a cell phone    
  • Email us at uw211help@gmail.com 
  • Chat with a 2-1-1 Specialist 
  • Search the 2-1-1 online database to find the resources you need.
  • Visit the 2-1-1 Marion County Blog
  • Mail us a letter to: United Way of Marion County, Attn: 2-1-1,  P.O. Box 1086 Ocala, FL 34478 (please include your zip code or city/state)


Programs and Services

  • Emergency Shelter
  • Emergency Financial Assistance
  • Food Pantry
  • Disaster Services
  • Youth Character Building
  • Worship Services
  • Holiday Assistance


 2901 NE 14th St.
Ocala, FL 34470 

Shelter number: 352-732-8326